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To achieve the quality, productivity and innovation for success in today’s global marketplace, organizations of all types are instituting more participative methods. This book shows that participation is a way of thinking and working, not an add on. T9 important elements of organization life are affected: values, competencies, management, relationships, leadership, pay systems, structures, controls, information. Blending theory and practice in over 200 organizations globally, this book shows that managers, workers, union leaders, and suppliers can do to create a high performing participative enterprise.

Peter Block prophetically said when this book was published, “If this were the last book written for the next twenty years on creating a workplace, we would save a lot of paper and miss nothing important in the process…”